Rights of Information Applicants

I. Information That May Be Requested

Information Applicants are entitled to request all information held by a Public Body, except (a) information which, if disclosed and given to the applicant, could:

• obstruct law enforcement processes;
• harm the protection of intellectual property rights and protection against unfair business competition;
• endanger national defence and security;
• reveal Indonesia's natural resources;
• harm national economic resilience;
• harm the interests of foreign relations;
• reveal the contents of authentic deeds of a personal nature and a person's last will or testament;
• reveal personal secrets;
• memoranda or letters between or within Public Bodies that are confidential by nature, unless by decision of the Information Commission or a Court;
• information that may not be disclosed under the law.

(b) A Public Body may also decline to provide information that it does not yet hold or has not yet documented.

II. Proof of Request

Make sure you receive proof of your information request in the form of a registration number from the Information Officer/PPID. If no proof of request is given, ask the information officer why; your request may be incomplete.

III. Written Notification

Information Applicants are entitled to written notification of whether their request has been accepted or not within 10 (ten) working days of the request being received by the Public Body.

The Public Body may extend the time to give a written response by 1 x 7 working days if the requested information is not yet held/documented or it cannot yet be decided whether the requested information is exempt information.

IV. Fees for Copies of Information

The fee charged for requests for copies of information, based on the decree of the Head of the Public Body, is (to be filled in according to the decree of the Head of the Public Body).

V. Objection to the PPID's Superior

If an Information Applicant is not satisfied with the Public Body's decision (for example, your request is rejected or only part of what was requested is provided), the applicant may file an objection with the PPID's superior within 30 (thirty) working days of the request being rejected or another reason for objection arising.

The PPID's superior must give a written response to the objection filed by the Information Applicant no later than 30 (thirty) working days after the objection is received/recorded in the objection register.

VI. Objection to the Information Commission

If the Information Applicant is not satisfied with the decision of the PPID's superior, the applicant may file an objection with the Information Commission within 14 (fourteen) working days of receiving the superior's decision.