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The public information request flow at BBSPJI Tekstil and the Standard Operating Procedures (SOP) it follows.
The complete BBSPJIT SOP documents are available at the following link.
BBSPJIT SOP (update 03/11/2026)
The applicant submits an information request either directly (in person) or indirectly (by letter, internet/email or telephone).
The applicant provides their identity (name, ID card number, address and phone/mobile/email), the details of the information needed, the intended use and the preferred way of receiving the information.
The information officer records the applicant's identity and the completeness of the request, then issues a receipt confirming the request and a request registration number.
The information officer forwards the request letter to the PPID for processing. Requests whose substance meets the requirements are processed and forwarded to the work unit that holds the information.
The PPID responds to the applicant with a notification letter stating whether the information is available, how it will be delivered, and the cost of the information.
The PPID replies to the information request in writing no later than 10 (ten) working days after the request is received by the information officer.