BBT Public Information Service Profile

Service Standards

BBSPJI-Tekstil Public Information Service Standards

Public Information is information produced, stored, managed, sent and/or received by a public body relating to state administrators and state administration and/or other public bodies' administrators and administration in accordance with Law Number 14 of 2008 on Public Information Disclosure, as well as other information relating to the public interest. To carry out the mandate of Law of the Republic of Indonesia Number 14 of 2008 on Public Information Disclosure, the Ministry of Industry (Kemenperin) issued Regulation of the Minister of Industry of the Republic of Indonesia Number 70 of 2011 on the Governance of Public Information Services within the Ministry of Industry. The regulation states that Kemenperin appoints Central and Regional Information and Documentation Management Officers (PPID). The Center for Textiles (BBT), as one of the Technical Implementation Units within Kemenperin, has appointed the BBT PPID, which is responsible for storing, documenting, providing and/or serving information within BBT of Kemenperin.

Under Law No. 14 of 2008 on Public Information Disclosure, the types of public information managed by BBT are as follows: Information provided and announced periodically can be obtained through this website on the BBT Public Information page. Information available at any time can be obtained through the Information Request Procedure. Information announced immediately can be viewed on this website.

Legal Basis

1. Law Number 14 of 2008 on Public Information Disclosure;
2. Law Number 25 of 2009 on Public Services;
3. Government Regulation Number 61 of 2010 on the Implementation of Law No. 14 of 2008 on Public Information Disclosure;
4. Regulation of the Minister of Administrative and Bureaucratic Reform Number 38 of 2012 on Technical Guidelines for Formulating, Determining and Applying Service Standards;
5. Information Commission Regulation No. 1/2010 on Public Information Service Standards;
6. Regulation of the Minister of Industry No. 70/M-IND/PER/7/2011 on the Governance of Information Services within the Ministry of Industry;
7. Regulation of the Minister of Industry No. 70/M-IND/PER/7/2011 on the Governance of Information Services within the Ministry of Industry;
8. Decree of the Secretary General of the Ministry of Industry Number 97 of 2026;
9. Decree of the Head of the Center for Textiles Number 352 of 2026 on the Information and Documentation Management Team of the Center for Textiles for 2026.

Service Vision, Mission & Motto

Mission

• To provide access to public information in accordance with Law No. 14 of 2008 on Public Information Disclosure.
• To improve the quality of public information services by increasing staff professionalism.
• To improve facilities and infrastructure that support efficient and effective information services.

Rights of Information Applicants

Based on Law Number 14 of 2008 on Public Information Disclosure.

• I Information Applicants have the right to request all information held by a Public Body except (a) information that, if disclosed and given to the applicant, could: obstruct law enforcement; harm the protection of intellectual property rights and protection against unfair business competition; endanger national defense and security; reveal Indonesia's natural resources; harm national economic resilience; harm foreign relations; reveal the contents of authentic deeds of a personal nature and a person's last will or testament; reveal personal secrets; memoranda or letters between or within Public Bodies that are confidential by nature, except by decision of the Information Commission or a Court; information that may not be disclosed under the law. (b) A Public Body may also decline to provide information it does not yet hold or has not yet documented.
• II Make sure you receive proof of your Information Request in the form of a registration number from the Information Officer / PPID. If no proof of request is given, ask the information officer why; your information request may be incomplete.
• III Information Applicants are entitled to written notice of whether their information request is accepted or not within 10 (ten) working days of the Public Body receiving the request. The Public Body may extend the deadline for a written reply by 1 x 7 working days if the requested information is not yet held/documented, or if it cannot yet be decided whether the requested information is exempted information.
• IV Fees charged for requests for copies of information are based on a decree of the Head of the Public Body.
• V If the Information Applicant is not satisfied with the Public Body's decision (e.g. your request is rejected or only partly fulfilled), the applicant may file an objection with the PPID's superior within 30 (thirty) working days of the request being rejected or another reason for objection arising. The PPID's superior must give a written response to the objection no later than 30 (thirty) working days after the objection is received/recorded in the objection register.
• VI If the Information Applicant is not satisfied with the decision of the PPID's superior, the applicant may file an objection with the Information Commission within 14 (fourteen) working days of receiving the decision of the PPID's superior.

Rights & Obligations

1. Applicant Requirements

• aIndonesian citizen.
• bComplete the Public Information Request Form.
• cShow an ID card/other identification and attach a photocopy of it.
• dUsers of Public Information must use Public Information by citing the source from which they obtained it, whether used for their own purposes or for publication, in accordance with the provisions of laws and regulations.

2. Procedure

• aEvery applicant for Public Information may submit a request to obtain Public Information to the relevant Information and Documentation Management Officer, in writing or not in writing, stating the reason for the request.
• bIf the request is submitted in person or by email, a registration number is given when the request is received.
• cIf the request is submitted by letter, the registration number may be sent together with the information.

3. Mechanism

4. Fees / Rates

The Information and Documentation Management Officer provides public information free of charge, while for duplication or recording, applicants may make their own photocopies near the BBSPJIT office, or provide a blank CD/DVD or flash drive for recording the data and information.

5. Internal Oversight

Internal oversight of public service delivery is carried out through tiered supervision by direct superiors, in the form of: The semi-annual report contains information on public information requests that have been fulfilled, follow-up on requests not yet fulfilled, rejections of public information requests along with the reasons, and the time needed to fulfil each applicant's request, so that it complies with the provisions of laws and regulations.

6. Performance Evaluation of Implementers

To improve public information services, the PPID managers carry out an evaluation at least 1 (one) time in 1 (one) year.

PPID Contact