Technical Services
Technical and Management Consulting
Technical Guidance and Consulting Services
Technical and management consulting programs offering solutions based on in-depth analysis to improve the competitiveness of the textile and textile product industry.
Updated 06/10/2026
Technical and management consulting provides analysis-based recommendations for improving processes, quality and operational management.
Its main aim is to increase the competitiveness of the textile and textile product industry sustainably.
Minimum Service Standards for Technical and Management Consulting
| No. |
Activity |
Time |
Unit |
| 1. |
Application administration and registration |
1 |
days |
| 2. |
Service delivery |
according to the Minimum Service Standards / contract |
|
| 3. |
Preparation and delivery of results / reports / certificates |
3 |
days |
| Minimum Service Standards |
In accordance with the service's Minimum Service Standards |
Notes
- Excluding Saturdays, Sundays, public holidays and national collective leave days.
- Excluding any existing queue after payment is made (except contractual services).
Technical and Management Consulting Process
-
The customer submits a service request (in person, by phone, email or live chat).
-
The Marketing Sub-coordination prepares a quotation letter.
-
The customer accepts the quotation.
-
An E-Billing code is issued according to the price details.
-
The customer makes the payment at a Collecting Bank (MPN G-2).
-
Payment validation and creation of the Work Order.
-
Activities are carried out according to the Minimum Service Standards.
-
Issuance of the certificate / results report and service evaluation.
Service Flow
Six stages that every technical service request goes through.
-
1
Administration
Order Form registration for walk-in service, or a Quotation Letter for service requested by phone, email and live chat.
-
2
Billing Code Issuance
Once the customer accepts the quotation, a billing code is issued as the basis for payment.
-
3
Payment
The service fee is paid according to the billing code at a Collecting Bank through the MPN G-2 system.
-
4
Service Delivery Process
The quotation automatically enters the Work Order queue and is processed according to the Minimum Service Standards (SPM).
-
5
Certificate / Report Issuance
The customer receives a certificate or report on the results of the technical service.
-
6
Service Evaluation
The customer completes the Customer Satisfaction Survey as input for evaluation and improvement.
Application channels
-
In-Person Visit
Jl. Jenderal A. Yani No. 390, Kebonwaru, Batununggal, Bandung City 40272
-
Phone
(022) 7206214 / (022) 7206215 · 0878 8440 1100 (WhatsApp)
-
Email
pemasaran@bbt.kemenperin.go.id
-
Live chat
Quick consultation through the chat service on the official website.
Rates & Forms
Service rates are set by an official Decree. The decree files and all application forms are kept in the Information Access Portal.
PDF
SK Tarif Layanan BBSPJI Tekstil
Keputusan Kepala Nomor 408 Tahun 2026
PreviewDownload
DOCX
Formulir Layanan Konsultansi Teknis
Isi dan lampirkan saat mengajukan konsultansi
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